SHIPPING POLICY

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1. Order Processing

Processing Time: Orders are typically processed within 3-5 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Custom Orders: For custom packaging or printed designs, processing may take 3-7 business days depending on the complexity of the order.
Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. You will also receive a follow-up email when your order has been shipped, along with tracking information.

2. Shipping Methods & Delivery Times

We offer a variety of shipping methods to suit your needs:

Standard Shipping: Estimated delivery time is 5-7 business days within the continental United States.
Expedited Shipping: Estimated delivery time is 2-3 business days.
International Shipping: For international orders, delivery times vary by destination. Standard international shipping typically takes 7-21 business days, depending on your location and the chosen shipping method.

Please note that delivery times are estimates and may be affected by external factors such as customs delays or unforeseen circumstances beyond our control.

3. Shipping Rates

Shipping costs are calculated at checkout based on the total weight, size, and destination of your order. We aim to provide competitive shipping rates to ensure the best value for our customers. Shipping rates will be clearly displayed before you complete your purchase.

Free Shipping: We currently offer FREE domestic shipping option on all orders within the United States.
Flat Rate Shipping: A flat rate option is available for standard shipping on smaller orders, ensuring predictable costs for your purchases.

4. International Shipping

We ship internationally to most countries, offering our premium packaging solutions worldwide. Please be aware of the following:

Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country. robmylarbags.com is not responsible for delays caused by customs processes.
International Tracking: We provide tracking information for all international orders, though some destinations may have limited tracking availability once the package reaches the destination country.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.

Tracking Updates: Please allow up to 24 hours for tracking information to be updated after receiving the confirmation email.

6. Lost, Stolen, or Damaged Packages

We take great care in packaging your products to ensure they arrive safely. However, in the rare event that your package is lost, stolen, or arrives damaged, please contact us immediately at support@robmylarbags.com.

Lost Packages: If a package is confirmed lost by the carrier, we will work with you to either refund the order or send a replacement.
Damaged Products: If your products arrive damaged, please provide photos of the damaged items and packaging. We will assess the damage and offer a suitable solution, including a replacement or refund.
Stolen Packages: Unfortunately, we are not responsible for packages that are confirmed as delivered but reported as stolen. We encourage you to use a secure delivery address.

7. Address Changes & Order Modifications

Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at support@robmylarbags.com. Address changes can only be made before the order is shipped.
Order Modifications: Once an order has been placed, it cannot be modified. If you need to cancel your order, please contact us as soon as possible. Cancellations can only be made before the order is processed.

8. Returns & Exchanges

For details on how to return or exchange products, please refer to our Returns & Exchanges Policy.

9. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us:

Email: support@robmylarbags.com